A global report which was recently released has listed two Nigerian airports among the worst airports in the world.
The two affected Nigerian airports, the Port Harcourt International Airport, Omagwa and Murtala Muhammed International Airport (MMIA), Lagos were both rated among the worst 20 airports in the world by a survey carried out by the Sleep in Airport website.
The website in its report ranked the Lagos airport, Nigeria, the fifth worst airport in the world while the Port Harcourt ranked the third worst airport on a global scale.
The website in its ranking listed some criteria to include; comfort (gate seating and availability of rest zones), services, facilities and things to do, food options, immigration/security, customer service, cleanliness, navigation and ease of transit and sleepability.
The website in its report explained that the airports appeared on the list of world’s worst airports because they have the capacity to truly offend travellers.
“Within these terminals, there appears to be a general disinterest in a positive traveller experience. In some cases, passengers are made to stand or sit on the floor as they await their flights. In others, the bathrooms don’t have water, toilet paper, or any semblance of cleanliness.
“In some cases, the physical structure of the airport is fine, but the personnel are the problem. Got a problem? Don’t expect much in terms of customer service at these airports. If you find yourself travelling through one of these 20 terminals, brace yourself. You’ll want to give yourself just enough time to get in and get out. A minute more and you’ll be unhappy and uncomfortable – a minute less, and you risk missing your flight.
In order of ranking, the worst five airports in the world comprised Juba International Airport, South Sudan (JUB), Jeddah King Abdulaziz International Airport, Saudi Arabia (JED), Port Harcourt International Airport, Nigeria (PHC), Crete Heraklion International Airport, Greece (HER) and Lagos Murtala Muhammed International Airport, Nigeria (LOS), Santorini Thira National Airport, Greece (JTR), Dar es Salaam Julius Nyerere International Airport, Tanzania (DAR), Rhodes International Airport, Greece (RHO), Paris Beauvais-Tille Airport, France (BVA), Tashkent International Airport, Uzbekistan (TAS) and London Luton International Airport, England (LTN).
Others on the list were Rome Ciampino International Airport, Italy (CIA), Kathmandu Tribhuvan International Airport, Nepal (KTM), New York City LaGuardia, USA (LGA), Chania International Airport, Greece (CHQ), Caracas Simón Bolívar International Airport, Venezuela (CCS), Guangzhou Baiyun International Airport, China (CAN), Cluj International Airport, Romania (CLJ), Islamabad Benazir Bhutto International Airport, Pakistan (ISB), and Addis Ababa Bole International Airport, Ethiopia (ADD).